FAQ

Where is the nearest ATM?

Where is the nearest ATM?

The nearest bank is the of Yokohama's ATM on the 1st floor of Queen's Square, but not in the hotel.
OPEN : Weekday 7:45 a.m. - 9:00 p.m., Weekend & Holiday 9:00 a.m. - 9:00 p.m.
Is there a fitness club?

Is there a fitness club?

Yes, it is the member's fitness club HARBORVIEW FITNESS CLUB on the 4th floor of the hotel. It is equipped with a training gym, swimming pool, Jacuzzi and sauna. As the club is open only to own member, Visitor rates apply for hotel guests. Please see the page of Spa and Fitness for details
Can I use Internet access?

Can I use Internet access?

Yes, you can. High-speed Internet via wireless LAN is available. An Ethernet converter can be borrowed free of charge; please request them if needed (loss or damage of the converter will incur a 10,000 yen charge).
How to get to TOKYO?

How to get to TOKYO?

*to TOKYO Station It takes about 40 minutes by train from Minato-mirai station. Please transfer the trains at Yokohama sta. and take the JR Tokaido line.
*to SHIBUYA
It takes about 30 minutes by train from Minato-mirai station.
*to Tokyo Disney Resort
It takes about 60 minutes by train from Minato-mirai station.
Please transfer to the bus for Tokyo Disney Resort at Yokohama Station. Direct bus routes to Tokyo Disney Resorts from the hotel at 8:45 a.m. only.
Do you have the service for a free rental of Muslim prayer rug and compass?

Do you have the service for a free rental of Muslim prayer rug and compass?

Yes, we are providing them at no charge. Please request at Front Desk anytime you need.