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Reservation

FAQ

Q, Where is nearest ATM?

A, The nearest bank is the of Yokohama's ATM on the 1st floor of Queen's Square, but not in the hotel.
OPEN…Weekday 7:45 - 21:00, Weekend & Holiday 9:00 - 21:00

Q, Is there a fitness club?

A, Yes, it is the member's fitness club “HARBORVIEW FITNESS CLUB” on the 4th floor of the hotel. It is equipped with a training gym, swimming pool, Jacuzzi and sauna. As the club is open only to its own member, Visitor's rates apply for hotel guests.
OPEN…Weekday and Saturday 8:00 - 22:00, Sunday and holiday 8:00 - 20:00
Visitor's rate: 5,400JPY

  • *Inclusive of tax and service charge are amenities (towel, exercise, wear, shoes, swimsuit, etc)
  • *Entry is allowed until one hour before closing time.
  • *Guests must be over 18 years old.

Q, Can I use Internet access?

A, Yes, you can. High-speed Internet via wireless LAN is available. An Ethernet converter can be borrowed free of charge; please request them if needed (loss or damage of the converter will incur a 10,000 yen charge).

Q, How to get to TOKYO?

A, *to TOKYO Station
It takes abut 40 minutes by train from Minato-mirai station.
Please transfer the trains at Yokohama sta. and take the JR Tokaido line.
*to SHIBUYA
It takes about 30 minutes by train from Minato-mirai station.
*to Tokyo Disney Resort
It takes about 60 minutes by train from Minato-mirai station.
Please transfer to the bus for Tokyo Disney Resort at Yokohama Station.

Q, Do you have the service for a free rental of Muslim prayer rug and compass?

A, Yes, we are providing them at no charge. Please request at Front Desk anytime you need.

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INTER CONTINENTAL YOKOHAMA GRAND
1-1-1 MINATOMIRAI NISHI-KU YOKOHAMA, 220 8522 JAPAN
Tel: +81-45-2232222 Fax: +81-45-2210650
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